Friday, December 19, 2008

Letters To My Customers

'Tis the season, as you all know, which means things at work are a whole lot nuttier than usual, especially when it comes to my customers. Sure, I know it’s a stressful time of year for many, but enough already. Seriously, I’d like to tell them off, but that wouldn't be very professional. Instead, I have composed a few letters to vent my frustration.

Dear 'Mathematically Challenged' Customer,

Thank you for choosing our restaurant as the location for your Christmas party this year, but we are unable to accommodate your group of 88 people. As I have already explained, we only have room for 50 guests maximum, so why do you continue to call & insist that we find a way to seat everyone? I understand that you 'don’t mind if things are a little tight,' but this does not change the fact that we do not have enough tables & chairs for 88 people. In other words, once a little more than half of your guests are comfortably seated in our cozy little establishment, the rest would be left standing outside, and I don’t think that they would appreciate that seeing as it is well below zero degrees this time of year. Yes, I know 'it’s Christmas time,' but we’re chefs, not miracle workers. There is no way that we can 'fit you in' no matter how hard we try. So, either you cut down your guest list to the maximum number that we can accommodate, or you find somewhere else to have your get-together. At this point, I highly recommend the latter.

Peace on Earth,

Dear 'Are You Open Christmas Day?' Customer,

We are flattered that you wish to treat your family & friends to dinner at our restaurant, but we are not, have never been, and will never be, open Christmas Day. As such, I would appreciate it if you would STOP CALLING US EVERY F**KING YEAR & ASKING THE SAME F**KING QUESTION BECAUSE I REALLY HATE YOU, SERIOUSLY!


Dear 'Do You Have A Turkey Special?' Customer,

I'm so glad that you enjoy our holiday specials, but turkey isn't one of them. I realize that it’s hard for you to wrap your turkey obsessed brain around this fact, but it’s not part of Italian tradition to have turkey dinner for Christmas. In fact, my mother has never cooked a turkey in her life & flat out refuses to make one for anyone, including her own family. Therefore, I strongly suggest that you stop calling with the intent of making her change her mind, otherwise I will be forced to hunt you down & remove your giblets.

Happy Holidays,


  1. Way to blow off steam, JB! Seriously.

    Now, point the steam tube outlet at the restaurant door. Next customer to come in... I feel sorry for them :)

  2. Love your blog! I don't get the turkey for Christmas thing either. Of course, this year we are ordering pizza for out Christmas dinner so I'm probably not a good judge on holiday cuisine, but turkey would never be my first choice.

  3. I used to work in a restaurant and know the frustration!

    Where was the letter to the "I would sleep with you" customer? I would hand out about 4 of those a year.

  4. Jerry: I'm just getting started here.

    Tess: Thanks so much for stoppipng by & leaving a comment. I'm glad you enjoyed your first visit. I'd take pizza over turkey any day. :)

    Rob: Hey, you made it. You must be super tired. Have you adjusted to EST yet? As for that letter you mentioned, I've got one for you. Stay tuned.

    KatieLeigh: You should be able to add me from your dashboard in Blogger under the "Blogs I'm Following" tab. Just click on "add" and enter my URL. I also have the subscribe to "posts" & "all comments" buttons on the left hand side of my blog, about half way down the page. Does that help?

    Indy: Thanks! Some people, I tell you...

  5. I can only imagine the types of calls you take there during the busy holiday season. People get so wrapped up in their lives they forget that the rest of the world isn't always running exactly along the same lines they are. I'm glad you found a way to keep sane through it all.

  6. Ken: Yes, exactly. We might be running a restaurant, but some people don't understand or want to accept that we can only do so much.



Thanks so much for taking the time to leave a comment. Check back for my response and/or Eddy's. We love hearing from you! Peace, JB (blog owner) and Eddy ("super great cuz" & frequent guest blogger)

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